Technical Sales Manager

Job Title: Technical Sales Manager
Department: Sales & Marketing
Reporting to: Managing Director

Job Type:

• Full Time, Permanent

• Potential 50% travelling, 50% on site

The Company
Scintacor is a world leader in scintillation materials for medical, industrial and security applications, based in Cambridge, UK. The company has circa 40 employees and is part of the Tibidabo Scientific Industries group of companies. There is an opening for a Technical Sales Manager to drive the continuing growth of the company.

Overview
The role has responsibility for identifying new business opportunities, co-ordinating and driving our world-wide sales and marketing activities to ensure that our orderbook is in-line or above budgeted goals.

The role holder can expect to be a part of technical discussions and applicants must possess a dynamic and application driven approach to the sales process. To support this, we expect that they will hold a relevant technical degree and have proven experience. Many of our customers come to us for bespoke solutions to their needs.

Due to the international nature of the products and markets, some experience of export regulations is desirable but not essential.

The role includes oversight of our existing account management team and liaison with Tibidabo group functions (US sales and Marketing).

Key Responsibilities

Order in-take

• Drive customer-focused activity to increase orderbook, in line with budgets

• Develop and execute a comprehensive sales strategy

• Analyse market trends and customer needs to identify opportunities

• Represent the company at events to enhance visibility

• Organise and attend exhibitions and demonstrations

• Awareness of export licence requirements

Customer Relationship Management

• Build and maintain strong client relationships

• Oversee customer satisfaction and resolve issues

• Respond to customer and distributor enquiries

• Support product promotion and customer service

Team Leadership

• Manage and develop the sales team

• Set targets and give regular feedback

• Uphold performance standards and company policies

• Contribute to team meetings and staff engagement

Revenue & Profit Growth

• Monitor revenue and profitability targets

• Pursue new business opportunities

• Develop revenue from product lines

• Research new markets and sales avenues

• Identify gaps for new or enhanced products

Cross-Functional Collaboration

• Collaborate with production, supply chain, and marketing

• Provide feedback for product development

• Finalise customer specifications internally

• Attend management meetings and contribute to KPIs

• Work with sales support, operations, QA, finance, and R&D

• Support new product development with R&D

Reporting & Analytics

• Prepare sales forecasts and reports

• Use data to track and improve performance

• Contribute to proposals and technical documentation

Personal Specifications

Qualifications (Essential)

• Degree in Physics, Engineering, or related field

Qualifications (Desirable)

• MBA or business qualification

• PhD in a relevant technical field

• Management experience

Experience

• Proficient with Microsoft Office

• Sales of technical components

• Distributor management

• Export control experience

• Independent and team-working experience

• Relevant application experience (e.g., X-ray imaging)

Knowledge

• Imaging and applications

• Sales and marketing plan development

Skills & Abilities

• Interpret technical documents

• Excellent communication skills

• Data analysis and presentation

• Strong IT and CRM skills

Personal Qualities

• Problem-solving

• Organisation

• Positive and lateral thinker

• Works well under pressure

• Willingness to learn and adapt

• Team player

Benefit Package

• Salary: £70,000 per annum (depending on experience)

• 30% annual performance-related bonus

• 6% pension contributions

• Health insurance